Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Kaiaroha, we're committed to promoting responsible gambling practices. Online casino games should be enjoyed as a form of entertainment only—never as a way to make money or solve financial problems. Always gamble within your means and set limits you can afford to lose.

Age Verification

You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to access and use online casino services in New Zealand. We take age verification seriously and comply with all local gaming regulations. If you are under the legal age, please do not attempt to register or play.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:

• Chasing Losses: Continuing to gamble to recover money you've lost
• Hiding Gambling: Keeping your gambling activity secret from family or friends
• Spending More Than Planned: Regularly gambling longer or with more money than intended
• Neglecting Responsibilities: Missing work, school, or personal commitments to gamble
• Borrowing Money: Taking loans or using credit to fund gambling
• Loss of Control: Being unable to stop or reduce gambling despite wanting to
• Gambling to Escape: Using gambling to cope with stress, anxiety, or depression
• Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
• Tolerance: Needing to gamble with increasing amounts to feel excitement

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Controls

Most reputable online casinos offer tools to help you maintain control of your gambling. These include:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period
• Loss Limits: Restrict the total amount you're willing to lose
• Session Time Limits: Set automatic warnings or session shutdowns after a set duration
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
• Self-Exclusion: Voluntarily exclude yourself from a casino for a set period or indefinitely
• Account Closure: Permanently close your account if you wish to stop playing

Use these tools proactively. Remember: taking a break is always an option.

Support Organizations & Resources

If you or someone you know needs help with problem gambling, reach out to these organisations:

New Zealand

• Problem Gambling Foundation – Free support and counselling across New Zealand
  Phone: 0800 664 262
  Website: www.problemgambling.nz
• Gambling Helpline – Confidential support service
  Phone: 0800 654 655
• 1737 – Call or Text 1737 – Mental health support (available 24/7)
  Phone: 1737

International Resources

• GamCare (UK) – Support for problem gamblers
  www.gamcare.org.uk
• GamStop (UK) – National self-exclusion scheme
  www.gamstop.co.uk
• Gambling Help Online (Australia) – Free counselling and information
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – Evidence-based resources
  www.responsiblegambling.org
• National Council on Problem Gambling (USA) – Information and referrals
  www.ncpgambling.org

Need Help?

If gambling is causing you harm or concern, please reach out for support today. Seeking help is a sign of strength, not weakness. Free, confidential assistance is available 24/7 through the organisations listed above.

Remember: You are not alone, and recovery is possible.